Overview:

Webhooks allow your application to automatically receive updates whenever a transaction status changes — from successful payments to refunds and chargebacks.

Key Sections:

  • Supported Events: payment.success, payment.failed, refund.issued, subscription.renewed.

  • Setup: Register webhook URLs in your Developer Dashboard.

  • Security: Verify payload signatures to prevent spoofing.

  • Retry Logic: Automatic resends for failed deliveries.

  • Testing: Use the Sandbox to preview webhook payloads.

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Implementing Hosted and Embedded Checkout for Faster Integration ›

Frequent questions

These questions are asked by many of our users

Customer Centric

Frequent questions

These questions are asked by many of our users

Frequent questions

These questions are asked by many of our users

What are the Terms and Conditions for using your services?

Our Terms and Conditions outline the rules, responsibilities, and rights of both our company and our users. By using our services, you agree to comply with these terms, which cover account usage, payment obligations, and compliance requirements.

Why is the Privacy Policy important?

Our Privacy Policy explains how we collect, use, and protect your personal information. It ensures transparency about data handling and demonstrates our commitment to safeguarding your privacy in compliance with data protection laws.

What information do you collect from users?

We collect information necessary to provide and improve our services—such as contact details, business information, and payment data. We never sell or share your information.

How do you protect my data and transactions?

We use advanced encryption, secure servers, and continuous monitoring to protect all sensitive information. Our systems comply with PCI-DSS and other industry security standards to keep your data safe.

What is your Cookie Policy?

Our website uses cookies to enhance user experience, analyze traffic, and remember preferences. You can manage or disable cookies through your browser settings at any time.

How can I update or delete my personal information?

You can request to update, correct, or delete your personal data by contacting our support team or submitting a request through our Helpdesk. We process all privacy-related requests promptly.

What happens if your policies change?

If we update our Terms, Privacy, Cookie, or Security Policies, we’ll notify users through our website or by email. Continued use of our services after such updates implies acceptance of the revised policies.

Who do I contact for legal or compliance questions?

For questions about our legal statements, privacy concerns, or compliance matters, please contact our Compliance or Partner Relations team through the Helpdesk.

What are the Terms and Conditions for using your services?

Our Terms and Conditions outline the rules, responsibilities, and rights of both our company and our users. By using our services, you agree to comply with these terms, which cover account usage, payment obligations, and compliance requirements.

Why is the Privacy Policy important?

Our Privacy Policy explains how we collect, use, and protect your personal information. It ensures transparency about data handling and demonstrates our commitment to safeguarding your privacy in compliance with data protection laws.

What information do you collect from users?

We collect information necessary to provide and improve our services—such as contact details, business information, and payment data. We never sell or share your information.

How do you protect my data and transactions?

We use advanced encryption, secure servers, and continuous monitoring to protect all sensitive information. Our systems comply with PCI-DSS and other industry security standards to keep your data safe.

What is your Cookie Policy?

Our website uses cookies to enhance user experience, analyze traffic, and remember preferences. You can manage or disable cookies through your browser settings at any time.

How can I update or delete my personal information?

You can request to update, correct, or delete your personal data by contacting our support team or submitting a request through our Helpdesk. We process all privacy-related requests promptly.

What happens if your policies change?

If we update our Terms, Privacy, Cookie, or Security Policies, we’ll notify users through our website or by email. Continued use of our services after such updates implies acceptance of the revised policies.

Who do I contact for legal or compliance questions?

For questions about our legal statements, privacy concerns, or compliance matters, please contact our Compliance or Partner Relations team through the Helpdesk.

What are the Terms and Conditions for using your services?

Our Terms and Conditions outline the rules, responsibilities, and rights of both our company and our users. By using our services, you agree to comply with these terms, which cover account usage, payment obligations, and compliance requirements.

Why is the Privacy Policy important?

Our Privacy Policy explains how we collect, use, and protect your personal information. It ensures transparency about data handling and demonstrates our commitment to safeguarding your privacy in compliance with data protection laws.

What information do you collect from users?

We collect information necessary to provide and improve our services—such as contact details, business information, and payment data. We never sell or share your information.

How do you protect my data and transactions?

We use advanced encryption, secure servers, and continuous monitoring to protect all sensitive information. Our systems comply with PCI-DSS and other industry security standards to keep your data safe.

What is your Cookie Policy?

Our website uses cookies to enhance user experience, analyze traffic, and remember preferences. You can manage or disable cookies through your browser settings at any time.

How can I update or delete my personal information?

You can request to update, correct, or delete your personal data by contacting our support team or submitting a request through our Helpdesk. We process all privacy-related requests promptly.

What happens if your policies change?

If we update our Terms, Privacy, Cookie, or Security Policies, we’ll notify users through our website or by email. Continued use of our services after such updates implies acceptance of the revised policies.

Who do I contact for legal or compliance questions?

For questions about our legal statements, privacy concerns, or compliance matters, please contact our Compliance or Partner Relations team through the Helpdesk.

Can't find an answer?

Get started today with bPayd Gateway — your all-in-one solution for fast, secure, and flexible online payments.

Contact Our Support Team
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Can't find an answer?

Get started today with bPayd Gateway — your all-in-one solution for fast, secure, and flexible online payments.

Contact Our Support Team
Woman holding a tablet

Can't find an answer?

Get started today with bPayd Gateway — your all-in-one solution for fast, secure, and flexible online payments.

Contact Our Support Team
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Logo
INDUSTRY
MERCHANT SOLUTIONS
PAYMENT
FOR DEVELOPERS
PREPAID SOLUTIONS
PREPAID TECHNOLOGY
RESOURCES
COMPANY
FOLLOW US

© Blackstone Merchant Services, Inc. — 2025 – 2026. All Rights Reserved.

Blackstone Merchant Services, Inc. is a registered ISO of Citizens Bank, N.A., Providence, RI. The Clover name and logo are owned by Clover Network, Inc., a wholly owned subsidiary of First Data Corporation, and are registered or used in the U.S. and many foreign countries. All other trademarks, service marks, and trade names referenced in this material are the property of their respective owners.

English
Logo
INDUSTRY
MERCHANT SOLUTIONS
PAYMENT
FOR DEVELOPERS
PREPAID SOLUTIONS
PREPAID TECHNOLOGY
RESOURCES
COMPANY
FOLLOW US

© Blackstone Merchant Services, Inc. — 2025 – 2026. All Rights Reserved.

Blackstone Merchant Services, Inc. is a registered ISO of Citizens Bank, N.A., Providence, RI. The Clover name and logo are owned by Clover Network, Inc., a wholly owned subsidiary of First Data Corporation, and are registered or used in the U.S. and many foreign countries. All other trademarks, service marks, and trade names referenced in this material are the property of their respective owners.

English
Logo
INDUSTRY
MERCHANT SOLUTIONS
PAYMENT
FOR DEVELOPERS
PREPAID SOLUTIONS
PREPAID TECHNOLOGY
RESOURCES
COMPANY
FOLLOW US

© Blackstone Merchant Services, Inc. — 2025 – 2026. All Rights Reserved.

Blackstone Merchant Services, Inc. is a registered ISO of Citizens Bank, N.A., Providence, RI. The Clover name and logo are owned by Clover Network, Inc., a wholly owned subsidiary of First Data Corporation, and are registered or used in the U.S. and many foreign countries. All other trademarks, service marks, and trade names referenced in this material are the property of their respective owners.

English